Retail Locations
O’Fallon, IL
Formally in St. Clair Square
Phone: (618) 624-3900
Address: 105 Regency Park Dr. Suite 1A
O’Fallon, IL 62269
Very nice. Knew exactly what they were doing.
Absolutely impressed with their customer service. And their ability to stand behind their product. I was looking for an engagement ring and went to a bunch of other places. Where are they gave me the runaround. And I went to a high-end jewelry store and they act like they didn’t wanna help me at all. But this place right here walked me through everything and I found the perfect engagement ring. I will continue to do business with them in the future and anybody who asked me do I know a good jeweler or jewelry store this place is the first name coming out of my mouth.
Went there for the first time because the battery in my watch gave out. They were very friendly, professional and prompt. And the services were extremely reasonable. I will use them in the future.
I recently found my grandfather's watch that had been sitting in a box for 40+ years that I wanted to pass down to my son. I took it to them to have the battery replaced and when they popped the back off, one of the brackets holding the watch to the band snapped off. They told me that due to the age of the material, they weren't going to be able to fix it. I was devastated and after explaining the importance of the watch, they assured me they'd do everything they could to make it right. Fast forward 2 weeks and the watch is completely fixed; can't even tell it was broken! I would highly recommend J.C.'s and will absolutely go back!
Dropped off multiple pieces for repair and picked up the following day. Couldn't be happier with service. Very informed staff, fair pricing, and great atmosphere. Added a bracelet to my wishlist and will no doubt return to do business with in the future.
Hillsboro, IL
Wednesday Only
Phone: (618) 530-5122
Address: 225 S Main Street Suite A
Hillsboro, IL 62049
Florissant, MO
The Shoppes at Cross Keys
Phone: (314) 839-8100
Address: 14011 New Halls Ferry Road
Florissant, MO 63033
Got a replacement wedding ring here. Every staff member we came across was super friendly and helpful, worked with us on repair cost, and reworked the ring 2x for us while we waited in the store to make sure we got the perfect fit.
Great place, prices, service and people
Great place, prices, service and people
I had several watches looked at, battery changed, and one refurbished. They did a fantastic job. The refurbished job on my Armani watch was done wonderfully as 4 other placed could not complete the task of repar properly. Thanks for everything.
Sincerely, Happy Customer.
Sincerely, Happy Customer.
The people are the truth! Their customer service is the "best of the best!" If you are looking for a place to purchase elegant pieces, have your fine jewelry get the ultimate care, or need something repaired then this place should be at the top of your list. Every time I'm here the quality of service and customer care is unparalleled.
Thank you!
Thank you!
J.c's a cool cat. Far from greedy & very reasonable. Will probably be purchasing a ring from em very soon look forward to doing business w/them.
Took my mother here to have a clasp replaced on a necklace. I went in with her because, well, she's 80 and some places will take advantage of the elderly. She was treated with the utmost respect. Her necklace was repaired on the spot and she was only charged $8. I was very impressed with the service here and will recommend you to everyone that I know.